Windows 11 users report update KB5012170 is failing to install, with the error message “Something went wrong”, which really doesn’t reveal much about the issue at hand. In this guide we’ll go over the different reasons for this problem to occur, and will give you fixes for each of those scenarios.
Last updated on March 11th, 2023 at 09:11 pm
Windows 11 Update KB5012170 Not Installing Fixes You Can Try
There are multiple reasons why the update KB5012170 fails to install on Windows 11 like corrupt system files, or issues with the Windows update system itself. The following are the fixes that’ll help you install the update KB5012170.
Fix 1: Run Update Troubleshooter
You should try using the tools that Microsoft has already designed to solve issues like Windows updates not installing, in this case, update KB5012170. Open Windows Settings > System > Troubleshoot > Other troubleshooters > click on Run for Windows Update. The troubleshooter will detect any issues with the Windows update. Let the process complete and restart your PC. Try to install the Windows 11 update KB5012170 again and it’ll install without any issues.
Fix 2: SFC Scan
Windows update errors such as the KB5012170, usually occur due to missing or corrupt update files in the system. This is because these files are integral to the update process. Being damaged or corrupt halts the update and can even lead to other processes being interrupted in the future. Thus, eliminating the problem at its roots by deploying an SFC scan can solve the problem, as it replaces damaged files with fresh ones.
To attempt this fix, open the command prompt via the start menu and run as an administrator. Type sfc/scannow command and hit Enter. This will initiate the scan. Let the scan complete, restart your PC, and Windows 11 update KB5012170 failed to install issue will be fixed.
Fix 3: Download And Install The Update Manually
Windows users can manually install updates, which is recommended if the above fixes failed. go to this link and download the update KB5012170. Make sure to select the compatible version as anything else will probably not work. Install the update KB5012170, it should install without any issues, restart your PC.
Windows 11 update KB5012170 error is one of many errors that many people face while updating their system. These errors are interlinked and usually require the same type of fix for all of them. If you are facing errors and issues with other PC games or your PC, see our hub for commonly occurring PC errors and their fixes.