Synaptics TouchPad is a touchpad mouse on a laptop that is touch-sensitive and is used to perform almost all the functions that a mouse is supposed to, namely: scrolling, highlighting, clicking, moving the pointer across the screen, etc. Several reports have found some users finding an issue with their Synaptics TouchPad. Users complain that their TouchPad has stopped working and doesn’t respond to anything despite constant efforts. Here is how to fix the Synaptics touchpad not working issue.


Why Synaptics Touchpad Has Stopped Working

To diagnose the issue, we dug around and could decipher several reasons why that might happen. For instance, there could be a hardware or driver malfunction that may have caused the issue. Moreover, there could also be a problem with the TouchPad itself being disabled from the settings. Other than that, there could also be external issues like the accumulation of excessive dust that may interfere with touch sensitivity. Regardless of the cause of the issue, do consider giving a read to the solutions we have created for you to get your way around your Synaptics TouchPad not working situation.

Check Synaptics Control Panel

As mentioned earlier, your Synaptics TouchPad may have gotten disabled from the Control Panel for one reason or another. To enable it back, first press the Windows and R keys simultaneously, type “main.CPL”, after that, click on OK. You’ll be launched into mouse settings. Click on Device settings, then on Synaptics TouchPad, and then enable it if it’s disabled.

Uninstall All Mouser Drivers

Interference from other external devices may often create issues like the Synaptics TouchPad not working. In such cases, it would be wise to uninstall all the other mouse drivers to eliminate unnecessary traffic and leftovers. To do so, right-click on the Start menu, click on Device Manager, then scroll to your mouse driver, right-click on it, and click on Uninstall device from the list of options. When you’re done with that, restart your laptop and when it has restarted, your system will download all the necessary mouse drivers on its own, fixing the Synaptics Touchpad not working issue.

Change Sensitivity of Your Touchpad

There are certain instances when the sensitivity of the Synaptics TouchPad is dialed down to such a degree that no amount of pressure or touch is enough to cause an action or move the cursor. So, all you’ll need to do is increase the sensitivity of the TouchPad from the settings. To do so, first head to settings, choose devices, then click on TouchPad. After that, just increase the sensitivity accordingly, and you’re all set to go.

Run Hardware And Device Troubleshooter

Sometimes, you could try everything, but the issue might still persist. In such cases, you’ll have to run the hardware troubleshooting to fix things in that manner. To follow through the steps, first, in the taskbar search bar, type Command Prompt; when it opens, type “msdt.exe -id DeviceDiagnostic” in the box and press enter. A window will emerge; click on Next and then follow the instructions. After that, click on Apply this fix. In the end, restart your laptop, and that’s all.

That is all for our fixes for Synaptics touchpad not working. If you are facing errors and issues with other PC games or your PC, then also see our hub for commonly occurring PC errors and their fixes.

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Hey there! I'm Jake, and for the past eight years, I've been diving deep into journalism and whipping up video game guides. Big-time Pokemon fanatic? That's me. Obsessed with RPGs? Guilty as charged. When I'm not jotting down the latest game tips or hunting for that elusive Pokemon, I'm geeking out with fellow gamers and sharing my latest adventures; 2500+ articles and still going! Dive into my world and let's game on!