Remnant From The Ashes has launched for PC and consoles. However, Remnant From The Ashes PC version is facing errors and issues like Fatal Error, can’t disable VOIP or voice chat, X3DAudio1_7.dll was not found and more. Here I have compiled a list of errors and fixes for Remnant From The Ashes so that you can play the game without any problems.
Remnant: From The Ashes Crash, Black Screen And Fixes
Remnant: From The Ashes is the latest title from Gunfire Games, the developer behind Darksiders 3. It’s a co-op shooter with a procedurally generated world.
The PC version of the game is facing issues and errors like black screen, Fatal Error and more. The following are the errors and issues that players are experiencing along with their possible fixes and workarounds.
Disable VOIP/Voice Chat
Remnant From The Ashes has voice chat enabled by default and there is no way in the menu to disable it. Here is a quick fix to disable the VOIP or voice chat in the game.
Go to “%LOCALAPPDATA%\Remnant\Saved\Config\WindowsNoEditor” and open Engine.ini in notepad. Just add the following at the bottom and save it.
This will disable the voice chat in the game.
Unknown Error Fix
Players are reporting that when they check multiplayer access they get an Unknown Error. This Remnant From The Ashes error might be occurring due to your outer base ad-blocker or ad-blocker in general. Just add “api.epicgames.dev” to the whitelist and the Unknown Error will be fixed.
Crash At Launch Fix
Game crashing at launch is another error that Remnant From The Ashes players are experiencing. There are multiple reasons why the game might be crashing at launch and here are the fixes.
If the game is not launching or crashing at startup after the recent update on Steam, then the issue might be Epic Games client. Install the Epic Games client on your PC and Remnant From The Ashes will stop crashing at launch.
In case the players are experiencing Unreal crash at startup, go to your Steam Library and right-click Remnant From The Ashes > Properties > click “Set launch options” > type “-nocrashdialog” and press ok. This will fix the crash at the launch issue with the game.
Another reason for Remnant From The Ashes to crash at startup it might be your anti-virus software or Windows Defender detecting the game’s exe file as a trojan and blocking it. To fix this, you can either disable the anti-virus software or make an exception for the game’s exe file in your anti-virus software. After that, verify the game files and the issue will be fixed.
If the game is still crashing then Nvidia users can turn on the debug mode. Open Nvidia control panel > help > debug mode then select manage 3D settings> program settings> Remnant From The Ashes and set “Texture Filtering- Quality” to “High Performance”.
Or you can just enable the debug mode and set 3D settings to performance. Either way, crashing at launch issue for the game should be fixed.
Another reason for the game to crash could be the GPU driver itself. Try a different driver version and the issue will be resolved.
System Error, X3DAudio1_7.dll Was Not Found Fix
Players are reporting that when they try to play Remnant From The Ashes they get the following error on PC.
Error box name: Remnant-win64-shipping.exe – System Error
Error box contents: The code execution cannot proceed because X3DAudio1_7.dll was not found. Reinstalling the program may fix this problem.
One of the reasons for the missing X3DAudio1_7.dll could b that you haven’t updated your OS. Update your Windows OS and if the error still persists then install Visual C++ Redistributable Packages for Visual Studio 2013 and 64-bit version Visual C++ Redistributable.
You can also just search the file on the internet and download it but it’s not recommended as it may put your system at risk.
Black Screen Fix
Getting a black screen at launch is a common issue in PC games. Remnant From The Ashes players are reporting that when they start the game they only get a black screen while the audio is playing in the background.
To fix this problem, start the game and when the black screen appears, press “Alt + Enter”. The game will go into windowed mode and will start to display.
You just have to go to the video settings and change the resolution to your display’s native resolution and you’ll be able to play Remnant From The Ashes in fullscreen.
D3D Device Lost, Fatal Error Fix
Players are reporting that while playing Remnant From The Ashes the game crashes randomly and they get the following error.
Assertion failed: [File:Unknown] [Line: 198] Unreal Engine is exiting due to D3D device being lost. (Error: 0x887A0006 -‘HUNG’)
LowLevelFatalError [File:Unknown] [Line: 198]
Unreal Engine is exiting due to D3D device being lost. (Error: 0x887A0006 – ‘HUNG’)
One reason for this could be that you are using third-party monitoring software like GeForce Experience which is installed with the Driver. Just disable it and you won’t see the error again. If you are using other third-party software like MSI Afterburner then it might be causing the game to crash.
If the crashes and the error still persist then the issue might be the GPU. If you have overclocked your GPU or its factory overclocked then just revert the GPU back to its default clock speeds using third-party software like MSI Afterburner. If the GPU isn’t overclocked then reducing the clock speed by 100 MHz might fix the problem.
If you don’t want to mess with the GPU clock then locking the game’s FPS will fix the issue. Open Nvidia Control Panel > Manage 3D Settings > Program Settings > select the game.
Turn on the “Max FPS limit” and then set the value for the max FPS the game can be rendered at. This is a bit of trial and error to find at which FPS the error will be fixed.
If you are limiting the FPS below 60 then I recommend locking the FPS at 30 due to frame pacing. Locking the FPS will reduce the GPU load and will fix the Remnant From The Ashes D3D Device Lost error and Fatal Error.
Low FPS, Stuttering, Performance Fix
Here are a few things that will help you eliminate stuttering from the game and boost FPS.
First, make sure you are using the latest GPU driver and there is no background process running that is using too much of your CPU, GPU, or HDD.
Launch the game and turn off in-game v.sync and then close the game. Open Nvidia Control Panel > Manage 3D Settings > Program Settings > select the game from the list and if it isn’t there then add it. Make the following changes.
Set “Power Management Mode” to “Prefer Maximum Performance”
set “Texture Filtering- Quality” to “High Performance”
Set “Vertical Sync” to “On”
This will eliminate stuttering and potentially boost FPS. Also, there is another thing that you can change here to boost FPS if you have the GPU and CPU to handle it. Just set Vertical Sync to “Fast” which can potentially boost the game’s FPS.
That is all for our Remnant From The Ashes fixes for errors like the crash at launch, Fatal Error, and more. I will update it with more fixes as I find them. If you are facing errors and issues with other PC games or your PC then also see our hub for commonly occurring PC errors and their fixes.