Errors and issues are common among PC video games and New World is no exception. New World is an MMO and doesn’t require a beefy PC. However, PC players are reporting errors and issues with the game, among them is the New World Unrecoverable error telling players that “no product information found, can’t initialize the game”. Here is how to fix New World Unrecoverable error on PC.
How To Fix Unrecoverable Error
The following is the full error message that New World PC players are experiencing and are unable to play the game.
No Product information found, cannot initialize game. Please contact Customer Service for this product.
One reason behind the Unrecoverable error is possibly your anti-virus. Disable your anti-virus and the error will be fixed.
In case the error persists, then players need to disable IPv6 to fix the error. For Windows 10 users, open Settings > Network & Internet > Change Adapter Options > right-click your active internet connection > properties > uncheck “Internet Protocol Version 6 (TCP/IPv6)” and press OK. Launch the game and the Unrecoverable Error won’t pop up again.
That is all for our fix for New World Unrecoverable Error on PC. In case you are facing other errors and issues with New World, then also check out New World Errors and Fixes Guide. If you are facing errors and issues with other PC games or your PC then also see our hub for commonly occurring PC errors and their fixes.