Halo The Master Chief Collection Fatal Error Fix, Groundhog.dll, D3D Device Lost, Easy Anti-Cheat, Missing .dll Files, Stuttering, Audio Fix

Halo MCC Fatal Error Fix

Halo MCC PC players are experiencing errors and issues like D3D Device Lost, fatal error, crash at launch, performance issues, missing .dll files, crackling audio, and more. Here I have compiled a list of errors and issues that players are experiencing along with their fixes and workarounds.

Halo MCC Crash, Stuttering, And Fixes

Halo The Master Chief Collection is slowly rolling out its games to PC. Now 343 Industries have launched Halo Reach, Halo CE, Halo 2 Anniversary, Halo 3, Halo 3 ODST, and Halo 4 as part of the collection.

However, Halo MCC players are facing errors and issues like fatal error, D3D Device Lost, Easy Anti-Cheat errors, crash at startup, low FPS, and more.

The following are the errors and issues that players are experiencing with Halo The Master Chief Collection along with their fixes and workarounds.

Groundhog.dll Fix

Halo MCC players are experiencing the Groundhog.dll error as they launch the game. The error also mentions the path to the .dll file. Navigate to the path and delete the file.

Verify game files from Steam and it’ll automatically download the deleted file. Now launch the game and the Groundhog error will be fixes.

Halo Not Responding Fix

Some players are reporting that when they launch Halo 2, the game crashes with an error message, Halo not responding. Apparently, this issue is related to your audio device. Open Settings > System > Sound > App Volume & Device Preferences. Select the current audio output device for the game and the issue will be fixed.

Crash Fix

A lot of Halo MCC players are reporting that they are expreuncing in-game crash while playing Halo Reach, Halo CE, Halo 2 Anniversary, Halo 3, Halo 3 ODST, and Halo 4. Here are the fixes for Halo crashing while playing.

One reason for the Halo to crash might be the use of third-party tools and software like MSI Afterburner. Disable any third-party tools you are using along with Steam and GeForce experience. This should fix the game from crashing while playing.

Another reason for Halo Reach, Halo CE, Halo 2 Anniversary, Halo 3, Halo 3 ODST, Halo 4 to crash while playing might be the GPU. Either the GPU is overclocked or old. If the GPU is overclocked, revert it back to its default clock speed even if its factory overclocked. If the GPU is old then use MSI Afterburner to drop the game’s GPU clock by 100 MHz.

If you don’t want to mess with GPU clocks, then you can cap the game’s FPS to reduce GPU load. Open Nvidia Control Panel > Manage 3D Settings > Program Settings > select the game. Turn on “Max FPS Limit” and then set a value for it.

This is a bit of trial and error to find at which max FPS the game will be stable enough to not crash. This will fix the in-game crash issue with Halo MCC.

D3D Device Lost Fix

MCC players are reporting that when they launch Halo CE, Halo Reach, Halo 2, Halo 3, or Halo 4 they get one of the following Fatal errors.

Unreal Engine is exiting due to D3D device being lost
LowLevelFatalError – D3D device being lost

LowLevelFatalError [File:Unkown] [Line:200] Unreal Engine is exiting due to D3D device being lost. (Error: 0x887A0006- ‘HUNG’)

“D3D device being lost” error is related to the GPU in terms of the game putting too much load on the GPU to handle. First, I would recommend installing another driver version for the GPU. Some times the GPU driver can cause the “D3D device being lost” error.

If the driver update doesn’t fix it then either the GPU is overclocked, old, or simply the game is unoptimized and putting an unreasonable load on the GPU.

In case the GPU is overclocked, even if it’s factory overclocked, then revert it back to its default clock speed. If the GPU is old, then players can use MSI Afterburner to drop the GPU clock speed by 100 MHz. Ideally, players won’t have to drop it more than 200 MHz.

If players don’t want to mess with the GPU clock speed, then they can fix this error by locking the game’s FPS. Open Nvidia Control Panel > Manage 3D Settings > Program Settings > Select the game. Enable “Max FPS Limit” and this is a bit of trial and error to find at which FPS limited the “D3D device being lost” error will be fixed.

There is another fix for the LowLevelFatalError. Go to your Steam library > right-click the game > properties > set launch options. Paste the following and press OK.

-autoconfig -heapsize 2097152 -windowed -refresh 60

This will fix the LowLevelFatalError with Halo: The Master Chief Collection.

Fatal Error Fix

Players are reporting that when they launch Halo MCC, the game crashes with Fatal error and “The UE4-MCC Game has crashed and will close” error message. This error is occurring for Windows 7 players.

Your OS is probably not updated,  Download and install this update and the error will be fixed. If the error persists, installing the update KB3080149 will fix it.

Easy Anti-Cheat Fix

Players are also reporting issues with Easy Anti-cheat while trying to play Halo MCC. According to players, they get one of the following errors.

Unknown file version (D:/Program Files (x86)\Steam\steamapps\common\Halo The Master Chief Collection\halo1\halo1.dll)

or

Easy Anti-Cheat: Untrusted system file (C:\Windows\System32\normaliz.dll)

This error is related to Microsoft Visual C++ Redistributable. Uninstall all versions of Microsoft Visual C++ Redistributable from your PC and download and install the latest Microsoft Visual C++ Redistributable both x86 and x64. This will fix the Easy Anti-Cheat errors.

In case the error persists, disable discord if you are using it. If that doesn’t work, then exclude the game’s folder from your anti-virus/Windows Defender. This will fix the errors.

Crash At Startup, Game Not Launching Fix

Halo The Master Chief Collection crashing at launch or not launching at all it another issue PC players are experiencing. Here are a few fixes and workarounds that will help fix this issue.

Lack of admin rights can cause the game to crash at startup. Right-click on the game’s exe > Properties > Compatibility tab > check “Run this program as administrator”. Apply the change and start the game, it should be working fine.

Another reason for the game to crash at startup could be the anti-virus/Windows Defender. Either disable the anti-virus or exclude the game’s install folder from it. This should get the game working again.

Third-party monitoring tools like MSI Afterburn is another reason why Halo MCC can crash at launch. Disable any third-party utility you are using and the issue will be fixed. If you are using MSI Afterburner and disabling it hasn’t resolved the issue then follow the steps below.

  • Open RivaTuner Statistics Server(RTSS).
  • Click the Add button and navigate to the game’s folder.
  • Add the game’s exe under Application profile properties.
  • Set Application detection level to None for the game application.
  • Close RivaTuner Statistics Server.

X3DAudio1_7.dll, XINPUT1_3.dll, XAPOFX1_5.dll Not Found Fix

Halo MCC PC players are experiencing errors telling them that they are missing certain DirectX 11 related .dll files. These missing .dll include:

X3DAudio1_7.dll
XINPUT1_3.dll
XAPOFX1_5.dll

THee fix for these missing .dll files is simple. Just download the latest DirectX files and install them.

No Audio Depth, Missing Center Audio Channel Fix

This audio issue is occurring for Halo Reach players. There is a workaround that might fix the audio, however, it won’t work for everyone.

Navigate to the game’s install folder > data> audio > soundbanks.xml. Open the file in notepad and change the priorities to below 9. Set the priority to 7 for init and 5 for the other. Save the changes you just made and the Halo Rach will start outputting audio with proper audio depth.

As for the no audio issue, open Settings > System > Sound > Sound Control Panel. A new window will open, select your correct audio output device and set it as default.

If the game’s audio is still not working, then open Settings > System > Sound > App Volume & Device Preferences. Here select the correct audio output for the game. This will fix the no audio issue.

Buzzing/Crackling Audio Fix

Players are reporting that they are not getting any sound or the audio is cracking. These audio issues are mostly occurring with Halo Reach and Halo 2 anniversary. There are fixes for these audio issues.

For the cracking or buzzing audio, open Settings > System > Sound > click “Sound Control Panel”. Select your active audio device > Properties > Advanced tab. Select the 32000Hz audio range and apply the change. This will fix the audio buzzing and crackling issue.

UE4 Crash Fix

This is another error that Halo MCC players are experiencing. To fix this error players need to limit the game’s FPS 60 and change the display mode to Windowed. Look under “D3D Device Lost Fix” to see how to lock the game’s FPS.

Error 0xc000007b, KERNEL32.DLL Error Fix

Error 0xc000007b and KERNEL32.DLL “AddDLLDirectory could not be located” errors are occurring for Halo Reach players. These can be easily fixed by installing the latest Microsoft Visual C++ Redistributable files both x86 and x64.

Missing .dll Files Fix

A lot of Halo MCC players are reporting that they getting missing .dll files error as they launch the game. These errors include:

Missing CONCRT140.dll
Missing MSVCP140.dll
Missing CONCRT140.dll
Missing VCRUNTIME140.dll

To fix these missing .dll file errors, just install the latest Microsoft Visual C+++ Redistributables.

100% CPU Usage Fix

Players are reporting that the CPU usage hits 100% when they launch Halo The Master Chief Collection. This issue is actually being caused by mouse/keyboard profiling software. If you are using any such software, it causes Easy Anti-cheat to use CPU which leads to high CPU usage. Disable any profiling or RGB software you are using the issue will be fixed.

Low FPS, Stuttering Fix

Performance is a common issue with PC video games. It’s either because of the bad optimization or the system is not up to par. Halo MCC players are reporting performance issues with Halo Reach, Halo CE, Halo 2, Halo 3, and Halo 3 ODST like stuttering, low FPS, or random FPS drops.

First, install the latest GPU drivers and check if there is any background process using too much CPU, GPU, or HDD.

If you are playing the Halo MCC on a laptop with a dedicated GPU, then chances are the game isn’t switching and hence causing performance issues. Players need to make sure that the game switched to the dedicated GPU and here is how to do it.

For Nvidia GPUs, open Nvidia Control Panel > Manage 3D Settings > Program Settings > select the game > select “High-performance Nvidia processor” under preferred preferred graphics option.

As for AMD GPU users, open Radeon Settings > Preferences > Additional Settings > Power > Switchable Graphics Application Settings. Select the game and select the “High-Performance profile” to the game under Graphics Settings.

If the above scenario doesn’t apply to you, then start the game and disable in-game v.sync. Close the game and open Nvidia Control Panel > Manage 3D Settings > Program Settings > select the game. Make the following changes.

Anti-aliasing-FXAA – “Off”
Anti-aliasing-Gamma Correction – “Off”
CUDA GPUs – “All”
Low Latency Mode – Ultra.
Set Power Management to “Prefer Maximum Performance”
Shader Cache – “On” only if you are using an HDD. Don’t need to enable it for an SSD.
Set Texture filtering – Quality to “High Performance”
Triple Buffering – “Off”
Set Vertical Syn to “On”

This will fix the performance issue such as stuttering and low FPS. In case the performance issues are still persisting. Then just follow the steps I mentioned above but set Vertical Syn to “Fast”. This will not only fix stuttering but, will also provide a potential PFS boost is you have decent enough CPU and GPU.

That is all for your Halo MCC fixes for errors like Fatal error, D3D Device Lost Fix, missing .dll files, stuttering, and more. If you are facing errors and issues with other PC games or your PC then also see our hub for commonly occurring PC errors and their fixes.

1 COMMENT

  1. Im still having the D3D problem after trying countless solutions. Have you got any more ideas for why my game keeps crashing? Also when it crashes my GPU spikes from 30 – 40% to 100%. It even crashes in the menu.

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