Guardians Of The Galaxy is the latest game from Eidos Montreal for PC and consoles. The game has received great critical reception for its gameplay, narrative, and performance. Still, Guardians Of The Galaxy PC players are experiencing errors and issues like in-game crash, No Suitable D3D12 driver found, Disk write error, driver timeout, Missing Executable, controller not working, blocky shadows, and more. Here I have compiled a list of errors that PC players are experiencing along with their fixes and workarounds like how to fix Guardians Of The Galaxy in-game crash or how to fix Driver Timeout error.
Guardians Of The Galaxy Crash, Stuttering, And Fixes
Marvel’s Guardians Of The Galaxy didn’t enjoy much fanfare in the follow-up to its launch. Partly, due to how Marvel’s Avengers turned out. However, developer Eidos Montreal has managed to turn things around as the game is enjoying great reception from critics and developers alike.
In terms of performance, Marvel’s Guardians Of The Galaxy also performs better on PC compared to Marvel’s Avengers at launch. Despite that, PC players are reporting errors and issues with Marvel’s Guardians Of The Galaxy like the crash at startup, No Suitable D3D12 driver found, Disk write error, controller not working, driver timeout, Missing Executable, blocky shadows, and more. The following are the errors and issues that PC players are experiencing with the game, along with their fixes and workarounds.
Game Not Starting, Crash At Startup Fix
According to PC players, Guardians Of The Galaxy is crashing at launch or not starting at all. There are multiple reasons behind the Guardians Of The Galaxy crash at startup issue and here is how to fix it.
The game only runs on Windows 10 64-Bit and if you have another OS or 32-bit Win 10, then upgrade your operating system to be able to play Guardians Of The Galaxy.
DirectX 12 is another reason behind the Guardians Of The Galaxy crash at launch issue. The game only uses DirectX 12, so make sure your GPU support DX12 to be able to play the game. However, there might be a way to make the game use DX11 but I am not sure it’ll work. Right-click Guardians Of The Galaxy in Steam > Properties > type -dx11 under Launch Options and press OK. This might fix the Guardians Of The Galaxy crash at startup issue.
Your anti-virus is another possibility why the game isn’t working. The anti-virus could’ve blocked the game’s exe by falsely detecting it as a virus. Either disable real-time protection or exclude the game’s install folder from it, I recommend the latter. After that, verify game files and from Steam and Guardians Of The Galaxy won’t crash at launch anymore.
No Suitable D3D12 Driver Found Fix
According to PC players, they are unable to play Guardians Of The Galaxy due to the No Suitable D3D12 Driver Found error. The game only uses DX12 to run so if you are getting this error, then your GPU doesn’t support DX 12.
In case your GPU does support DirectX 12, then your GPU drivers are outdated and causing the No Suitable D3D12 Driver Found error. Update the GPU driver to the latest version to fix the error.
AMD Driver Timeout Fix
Guardians Of The Galaxy PC players are reporting that they are unable to play the game on their AMD GPUs as they are experiencing the Driver Timeout error. According to players, when they launch the game, it only shows a black screen with music in the background and then shows the Driver Timeout error message.
To fix the Driver Timeout Error in Guardians Of The Galaxy, open Radeon Software and select Guardians Of The Galaxy under Games and turn off all graphics extras like Anti-lag and Surface Format Optimization. This will fix the Driver Timeout error and you’ll be able to play the game.
Missing Executable Fix
Guardians Of The Galaxy preload PC players are reporting gotg.exe is missing error. To fix this issue, restart Steam and check for any updates for the game. This will download the patch fixing the missing executable error.
Another reason behind the gotg.exe is missing error could be your anti-virus blocking the game’s exe. Disable the anti-virus or exclude the game’s folder from the anti-virus. After that, verify game files from Steam and the error will be fixed.
Controller Not Working Fix
Marvel’s Guardians Of The Galaxy PC players are reporting that their controllers aren’t working in the game at all. To fix this, right-click Guardians Of The Galaxy in your Steam library > properties > Controller > Controller general settings. If you are using an Xbox controller, check Xbox Configuration Support. In case you are using Dualshock 4 or Duaslsense, check PlayStation Configuration Support. Press Ok, launch Guardians Of The Galaxy and the controller will be working.
Some of you are having this issue with the game on Epic Games Launcher. You could try to add the game to Steam and make the changes stated above. However, this might not work. To add your non-Steam game to Steam, open Steam client > Games > Add a Non-Steam Game to my library. If the game isn’t in the list the pooped up, click on Browse and navigate to Guardians Of The Galaxy’s folder and add its executeable.
Shadow Blocks Fix
Some AMD GPU users are reporting that they are experiencing blocky shadows while playing Guardians Of The Galaxy. This can be fixed by installing Driver 21.10.2 or your GPU.
Disk Write Error Fix
According to PC players, they are unable to install or update Guardians Of The Galaxy due to Disk Write Error, and here is how to fix it. One reason behind the error is the anti-virus or Window firewall blocking the game or Steam. Disable the anti-virus or allow the game and Steam through the firewall to fix the error.
In case Disk Write Error persists, open CMD and run it as administrator. Type the following commands and press enter after each command.
select disk # (# is the number of the hard drive in which the game is installed)
attributes disk clear readonly.
If the error is still isn’t fixed, close Steam and go to Steam’s install folder and navigate to Steam/logs/content_log. You are looking for a ‘failed to write’ file, Open the file and it has the path for the corrupt files causing the error. Follow these paths and delete the files. Open Steam, try again and Disk Write Error is now fixed in Guardians Of The Galaxy.
Marvel’s Guardians Of The Galaxy PC players are reporting that the game is crashing while playing and here is how to fix it. First, try to disable all in-game overlays like Steam in-game overlay and GeForce Experience Overlay. To disable Steam in-game overlay, open Steam and go to Setting > In-game > uncheck “Enable Steam overlay while in-game”. This should fix the in-game crash issue.
Marvel’s Guardians Of The Galaxy only uses DirectX 12, there is a chance that DX12 is causing the game to crash. I am not sure if the game supports DX11 or not but, it’s worth a try. Right-click Guardians Of The Galaxy in Steam > properties > type -dx11 under Launch Options. This will force the game to use DirectX 11 and the game won’t crash in-game anymore.
Using third-party tools and software like MSI Afterburner or RGB Sofware can also cause the game to crash. Disable any third-party tools you are using and the issue will be resolved.
Your outdated GPU driver can also cause the game to crash. Update the GPU driver and make sure to do a clean installation to fix the issue.
If the above fixes didn’t work, then your GPU itself might be the culprit behind the in-game crashes. Either the GPU is overclocked or is not able to handle the game’s load at current settings. Revert the GPU to its default GPU clock if it’s overclocked to fix the in-game crash.
In case the GPU isn’t overclocked, use MSI Afterburner to reduce the GPU clock by 100 MHz or lower the graphics settings. If you don’t want to mess with the GPU clock, players can cap the game’s max FPS to lower GPU and CPU load that will the Marvel’s Guardians Of The Galaxy in-game crash. Players can do that through the in-game FPS limiter.
However, some players have reported that the in-game FPS limiter doesn’t work. In that case, open Nvidia Control Panel > Manage 3D Settings > Program Settings > select Guardians Of The Galaxy. Enable the Max FPS Limit and set the value for the game’s max FPS. As a general rule, if your current target is unlocked FPS, cap the game to 60 FPS. In case 60 FPS is your current target, then cap the game to 30 FPS to fix the Guardians Of The Galaxy in-game crash.
How To Get 60 FPS, Stuttering Fix
Performance issues like low FPS and stuttering are common among PC games and Marvel’s Guardians Of The Galaxy is no exception. Players are reporting that the game is stuttering and facing Low FPS issues. Here is how to fix the stuttering and Low FPS issue. First, make sure you have installed the latest GPU driver and do a clean installation.
Nvidia GTX 900 (Maxwell series) GPU owners are specifically experiencing poor performance while playing Guardians Of The Galaxy. But there is a fix for it. Just install Nvidia Driver version 472.12 and do a clean installation. This will fix the Guardians Of The Galaxy’s low FPS issues on your GTX 900 series GPU.
Open Nvidia Control Panel > Manage 3D Settings > Program Settings > select Guardians Of The Galaxy and make the following changes.
Anti-aliasing-Gamma Correction – Off
Antialiasing Mode – Application Controlled
Antialiasing Transparency – Off
CUDA GPUs – All
Low Latency Mode – Ultra
Power Management – Prefer Maximum Performance
Shader Cache – On only if you are using an HDD. Don’t need to enable it for an SSD.
Texture filtering – Quality – High Performance
Threaded Optimization – On
Triple Buffering – Off
Vertical Sync – Use the 3D application setting
Apply these settings and players should see a noticeable improvement in performance and stuttering will be fixed too.
That is all for our Marvel’s Guardians Of The Galaxy fixes for errors like AMD Driver Timeout, No Suitable D3D12 Driver Found, blocky shadows, Crash At Startup, missing exe, disk write error, in-game crash, and more. If you are facing errors and issues with other PC games or your PC then also see our hub for commonly occurring PC errors and their fixes.