Last Updated on January 16, 2021 by David


Gears 5 has made its way on PC and Xbox One and developer have done an excellent job porting the PC version. Despite that, Gears 5 PC version is facing issues and errors like the crash at launch, Failed To Save, Error 30005, Entry Point Not Found, video card stopped responding, no audio, error GW503, and more. Here I have compiled a list of Gears 5 errors along with their possible fixes and workarounds so that you can play the game.

Gears 5 GW500 Error, Error 30005, And Fixes

Gears 5 is the second game in the franchise by developer The Coalition and again the studio has developed an excellent PC port of the game. However, the Gears Of War 5 PC version is facing issues and errors like black screen, stuttering, error GW503, no audio, Failed To Save, Error 30005, Entry Point Not Found, and more.

The following are all of the Gears 5 errors and issues that players are experiencing along with their fixes and workarounds.


Entry Point Not Found Fix

Players are reporting that when they start the game they get the following error.

Gears5.exe – Entry Point Not Found
The procedure entry point EventSetInformation could not be located in the dynamic link library ADVAPI32.dll.

Interestingly, this error is occurring for Windows 7 Users and the fix for this is quite simple. The reason why “ADVAPI32.dll” can’t be located is that you haven’t updated your OS. Update your Windows 7 OS or install the update KB3080149 and this Gears 5 error won’t bother you again.

If that doesn’t help you, then you might be trying to launch Gears 5 on Windows 7 32-bit and the game doesn’t support it. Upgrade the OS to 64-bit and the error will be fixed.


Failed To Save Error 0x00001ced Fix

According to Gears 5 PC players, they are getting the error 0x00001ced with a message that the game failed to save or can’t save. One reason for this error could be the lack of admin rights and the fix for it simple. Right-click the Steam’s exe > properties > Compatibility tab > check “run this program as administrator” and hit apply. Do the same for the Gears 5 exe file and launch the game, the save failed error will be fixed for Gears 5.

Another reason for the failed to save error could be that you might have enabled OneDrive backup for the Documents. Disable the OneDrive backup and the Save Game error will be fixed.

If the error persists, open Settings > Update & Security > Windows Security > Virus & Threat Protection > Manage ransomware protection > Turn off controlled folder access. This will fix the save game error with Gears 5. For Bitdefender, allow Gears 5 through your safe files protection, and the save error will be fixed.

Error 30005 Fix

Gears 5 players are experiencing the error 30005 and here is how to fix it. Just delete the EasyAntiCheat.sys located in the EasyAntiCheat folder in the game’s install folder. Make sure to exit Steam and restart your PC. Before starting Steam, delete the EasyAntiCheat.sys and then launch Gears 5 from Steam. This will fix Error 30005 with Gears 5.


Video Card Stopped Responding

Players are getting the “Video Card Stopped Responding” error while playing Gears 5. This is error can’t really be resolved since it’s because of the game itself and Nvidia will launch a game ready driver on September 10 that will fix this.

One reason could be that the game is just putting too much load on the GPU. I would suggest locking the game at 30 FPS which might resolve this issue for the time being.

GW502 Error Fix

This Gears 5 GW502 error is related to your OS specifically windows 10. This error is possibly popping up because you aren’t using the updated Win 10 OS. You need to update your Windows 10 OS to version 1903 and the issue will resolve.

GW503, GW500 Error Fix

The GW503 error is occurring for those players who are trying to Play Gears 5 on Windows 8.1 or 7. The game doesn’t support Win 8.1 and hence you either need to install Windows 7 or 10 to install it. As for Windows 7 users who are getting this error, you need to update your OS to the latest version and the issue should be resolved.

Some players are reporting that when they play the game they get the following error.

A graphics card supporting DirectX 12 (feature level 11) or above is required. This is occurring for Windows 7 users and they need to install the update KB3080149 and the issue will be resolved.

Surround Sound Fix

Players are reporting that Gears 5 surround sound is not working as properly and is broken. This error is mostly occurring for those using Logitech headphones.

Surround Sound for Gears 5 isn’t at fault here as you might be lacking a plugin or software to properly enable Surround Sound. You need Dolby Access from Windows Store.

Alternatively, you can download FX sound and the Surround sound will start working properly in Gears 5.

Game Not Starting, Crash At Launch Fix

There are multiple reasons for Gears 5 to crash at launch. I will discuss each of the reasons one by one and will also provide you with a possible fix or workaround.

One reason for Gear 5 crashing at launch is the Soundblaster X-Fi card. Players have reported that when they start the game they get the easy anti cheat splash screen then a black screen and then the game crashes. You don’t need to remove your Sound Card. Just set the X-Fi in the sound control panel to “24 Bit, 96000 Hz (Studio Quality)”. Do this and Gear 5 crash at launch issue will be resolved.

Another reason for the game to crash at launch could be your anti-virus software or Windows Defender detecting the game’s exe file as a trojan. Either disable your anti-virus software or make an exception for the game’s install folder in your anti-virus. After that, verify game files and it’ll probably download a large file. This will fix the Gears 5 crashing at launch issues.

Open Steam and right-click Gears 5 > Properties > Local Files tab > click Browse Local Files. Run the game directly from the exe and you’ll probabaly get an error similar to “vcruntime140_1.dll or MSVCP140.dll Was Not Found”. This can be fixed by installing the latest Microsoft Visual C++ Redistributables both x64 and x86 versions.

Can’t Log in To Xbox Live Fix

This is another Gears 5 errors that players are experiencing. To fix this, press “Windows + R” and type “msconfig” and press run. Go to the Services tab and check the box “Hide all Microsoft services”, click disable all and apply the settings. Now restart your computer and start Gears 5 and you will be able to log in to your Xbox Live account or profile.

No Audio Fix

Gears 5 no audio issue is happening for players who are using USB headphones. Just change the USB port, if you have plugged it on the front then plug it on the back and you will get the audio back.

If this issue is also occurring for players who are using the 3.5mm jack for their headphones or speakers, just change the port. Meaning if you have plugged it on the back then plug it on the front and the issue will be resolved.

Low FPS, Stuttering Fix

As I mentioned earlier, Gears 5 is one of the best PC ports in terms of performance optimization. However, there are a lot of PC configurations out there and even a game like Gears 5 is facing stuttering and low FPS. Follow the following instructions.

Make sure there is no background process that is using too much of your HDD and CPU. Just end that process if it is.

Launch Gears 5 and disable, in-game v.sync and close the game. For some reason, the in-game v.sync causes micro-stutters if the game is locked at 30 FPS or 60 FPS. Open Nvidia Control Panel> Manage 3D Settings> Program Settings > select Gears 5 and make the following changes.

Anti-aliasing-FXAA – “Off”
Anti-aliasing-Gamma Correction – “Off”
CUDA GPUs – “All”
Low Latency Mode – Ultra.
Set Power Management to “Prefer Maximum Performance”
Shader Cache – “On” only if you are using an HDD. Don’t need to enable it for an SSD.
Set Texture filtering – Quality to “High Performance”
Triple Buffering – “Off”
Set Vertical Sync to “On”

Apply these settings and stuttering should no longer be a problem while playing Gears 5 on PC. In case Gears 5 is still stuttering, set Vertical Sync to “Fast” and hit apply. This will allow your GPU to render as many FPS for the game as it can but, without any screen tearing. Fast sync kind of emulates G.sync but only displays as many frames as supported by the monitor. Meaning, if you have a 60 Hz display and the GPU is rendering the game at 80 FPS. It’ll only display 60 FPS while the rest is wasted.

As for Nvidia GeForce GTX 900 series GPU users and GTX 970 users specifically, the game sees sudden and massive FPS drops randomly and no reason. This is due to the fact that older GPUs aren’t capable of running Gears 5 at ultra settings. Drop the settings that are VRAM intensive and you’ll see a boost in FPS and these random FPS drops will become a thing of the past.

Black Screen Fix

Black Screen is a common issue in PC games and Gears 5 players are reporting that when they start the game they only get a black screen while they can hear the sound.

To fix this, start the game and press “Alt + Enter” and the game will go into windowed mode and will start to display. Go to the video settings and set the proper resolution and you can play the game in fullscreen.

That is all for our Geras 5 errors along with their fixes and workarounds for the crash at launch, no audio, GW503 error, Error 30005, failed to save game, and more. If you are facing errors and issues with other PC games or your PC then also see our hub for commonly occurring PC errors and their fixes.

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David is a highly skilled technical writer with 5+ years of experience in providing fixes for video games and tech bugs. He is an expert in troubleshooting and has helped countless gamers overcome frustrating technical issues. In addition to providing bug fixes, David also specializes in writing technical reviews for video games. His expertise in the industry allows him to provide insightful commentary on gameplay mechanics, graphics, and other technical aspects that are crucial to a game's success.